Sales Policy

Effective Date: October 8, 2024

At Luxury Sustainable Fashion, we are committed to providing you with high-quality, sustainable fashion pieces while ensuring a smooth and transparent shopping experience. By placing an order with us, you agree to the following sales policy:

1. Order Processing

  • All orders are processed within [insert time frame, e.g., 1-3 business days]. Once your order is processed, you will receive a confirmation email with your order details and tracking information.

2. Payment Methods

  • We accept the following payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express)
    • PayPal
    • [Any other payment methods you accept]
  • Full payment is required at the time of purchase.

3. Pricing

  • All prices listed on our website are in [insert currency, e.g., USD] and include applicable taxes. Prices are subject to change without notice. However, once an order is confirmed, the price at the time of purchase will be honored.

4. Shipping

  • We offer standard and expedited shipping options. Shipping costs are calculated at checkout based on your location and the shipping method selected.
  • Please allow additional time for international orders, which may be subject to customs delays.

5. Returns and Exchanges

  • We want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange unworn, unwashed, and undamaged items within 30 days of receiving your order.
  • To initiate a return or exchange, please contact our customer service team at [insert contact email] to receive further instructions.
  • Please note that items marked as final sale cannot be returned or exchanged.

6. Refunds

  • Refunds will be processed within [insert time frame, e.g., 7-10 business days] after we receive your returned item. The refund will be issued to the original payment method.